Monthly Unlimited
Easiest path: cancel before next renewal. Monthly carries no annual lock-in; you bail at the next cycle without dispute. Runway support occasionally honors mid-month proration on escalation; most users ride out the current cycle.
Active issue · May 2026
If your Runway generations went from 5–10 minutes to 25–40 minutes around the second week of May, you are not imagining it. Six of eleven May Runway Trustpilot 1-stars cite the same shift unprompted, plus a wave of creator complaints on X and Reddit.
Before
5–10 min
Relaxed mode · Q1 2026
After
25–40 min
May 2026 sample
1-stars citing wait-time
6 / 11
May 2026 Trustpilot
Vendor acknowledgement
None
As of 2026-05-21
The evidence
The record
No official statement
As of 2026-05-21, no Runway communication attributes the slowdown to capacity, infrastructure, or model upgrades. Recent comms focus on the AI Festival (May 20), Seedance 2.0 rollout, and the Aleph push.
Quota structure unchanged on paper
Unlimited remains paid + uncapped per tier docs. Image and video are separate buckets. But throughput — how fast each generation completes — is not contractual.
Pattern fits prior silent nerfs
Second documented silent throughput change on Runway in 2026 (previous wave hit early Q1). Neither preceded by a tier-docs update or email notice.
Your options
Easiest path: cancel before next renewal. Monthly carries no annual lock-in; you bail at the next cycle without dispute. Runway support occasionally honors mid-month proration on escalation; most users ride out the current cycle.
Annual commits are exactly the failure mode AVA exists to prevent — throughput claims at purchase are not contractually held. Watch the policy + tier-docs page for changes (we monitor weekly) and use the remaining months. Future subscriptions: pay monthly until the vendor has been validated for 2+ weeks personally.
Compare to alternatives that have not experienced the same throughput change recently. Kling vs Runway, Runway vs Luma, and Sora vs Veo all cover throughput plus per-second cost. Different tools, different failure modes — pick on prompt-risk profile.
AVA monitors vendor tier docs + community sentiment weekly. If Runway restores throughput OR formally announces a quota change, you will hear within 24–48 hours. No marketing spam.