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How much are you wasting on failed generations?

Estimate the dollar value of credits burned on failed generations each month, and the maximum potential goodwill credits you might recover if a support agent discretionarily grants them. Most platforms' published policies only refund hard generation errors — output-quality failures are case-by-case.

Important · Read first

Runway, Luma, OpenAI, Veo and most other platforms do not guarantee credit refunds for output-quality failures. Their ToS typically state that credits are consumed once a generation completes — even if the result is unusable. The "recovery" estimate below assumes a support agent grants discretionary goodwill credits, which happens at very different rates depending on the platform, the agent, your account history, and how clearly you document the failure. Treat this as an upper-bound estimate, not a guarantee.

Your inputs

Slide to ~$5,000 max; type any value for higher.

If you already file some refund tickets manually, enter your typical monthly recovery.

Maximum potential recovery (if granted)

Per month

$23

Annualised

$277

Industry failure rate

33% on first pass

Goodwill grant rate (observed)

~35% — varies widely

Wasted spend/mo

$66

AVA Pro math

Additional monthly recovery+$23
AVA Pro subscription-$19
Net monthly+$4
Payback time3.6 weeks

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Free tier covers the auditor, refund-email drafter, and seed library — no upgrade needed for the math above to work. Pro adds cross-model A/B routing if you generate > 100 clips/month.

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How this calculator works

  • Industry failure rate is based on AVA's classifier output across audited generations per provider. Numbers vary by use case but the band (28-38%) is consistent with independent measurements.
  • Goodwill grant rate reflects the observed rate at which support agents discretionarily issue goodwill credits when a ticket is filed with a Generation ID, technical failure-mode label, and timestamped screenshot. This is not a published refund policy — it's case-by-case discretion. Outcomes range from 0% to ~80% depending on platform, agent, account history, and documentation quality.
  • Wasted spend = monthly spend × failure rate. This is the total dollar value of your failed generations — the theoretical upper bound on what could be recovered.
  • Recoverable = wasted spend × goodwill grant rate. An upper-bound estimate of what a heavy ticketer might recover via goodwill credits — not a guarantee.
  • Additional recovery subtracts what you're already recovering manually, so the number represents the potential lift on top of your current process.

Estimates only. The goodwill-credit column is an observed input to the effective-cost calc — not a recovery promise. AVA's primary value is in preventing wasted credits (better prompts, A/B routing, failure-mode tagging at pre-purchase) — not in post-generation reimbursement.